Contents
Details for Capital One remote jobs in 2024
- Position: Senior Associate, Content Strategist
- Company: Capital One
- Location: US Remote (excluding California, Hawaii, and US territories)
- Salary Range: $74,000 – $84,400 annually for full-time, prorated for part-time
Requirements:
- High School Diploma, GED, or equivalent
- Minimum 2 years of writing experience in content strategy, UX writing, communications, or marketing
- Secure home office environment with reliable internet connection (not cellular or hotspot) meeting specific speed and security criteria
- Must reside within the continental United States (excluding California, Hawaii, and US territories)
Responsibilities:
- Collaborate with stakeholders to understand business needs and develop content strategies
- Analyze data to improve content performance and user experience
- Write human-centric content for digital products to guide agents in customer interactions
- Participate in user testing and focus groups to validate content solutions
- Ensure content adheres to established standards and governance processes
- Collaborate with business and tech partners for successful implementation of content solutions
Qualities Sought:
- Strong communicator and influencer
- Adaptable and comfortable with ambiguity
- Passionate about customer experience and continuous learning
- Team player with a focus on achieving team goals
Benefits:
- Competitive salary and performance-based incentives
- Comprehensive health, financial, and other benefits
- Commitment to diversity, inclusion, and a drug-free workplace
It seems like a dynamic role for someone experienced in content strategy and user experience writing who thrives in a collaborative and fast-paced environment.
